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I placed an order of 50pcs surgical face mask at a total amt of P505.00 including del charge. I placed that order sometime in February 2020.

My order was delivered today April 18, 2020 with only 5 pcs inside the package price at P505. And there were already two delivery papers sticked on the plastic bag.

The description clearly states Huilun 50pcs Anti Virus Disposable Face Medical Surgical Salon Flu but what I actually received was 5 pcs only. I felt I was robbed by Lazada in broad daylight for this.

Location: Pasay, Manila

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Hi PissedConsumer1876702, we do understand how you feel as a customer and we appreciate that you reached out to us. For us to settle this matter the soonest, may we know the best time to call you?

Please be advised that we are trying to call you but your line is unreachable. For more questions and updates, you may reach us via our Contact Us page at http://bit.ly/2u8lDFO.

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