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Order no. 298245****20977

Order date cancellation:June 11, 2020

Monetary Loss: $1746.

Preferred solution: Full refund.

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#1879879

Hi, Ma'am/Sir. We understand your disappointments and we appreciate that you reached out to us.

Once the order was cancelled, the amount that was deducted in your card is on floating status and not yet push through to Lazada's end. It will be reversed back to your card (5-15 banking days for credit card and 5-45 banking days for debit card) as it is the Refund Policy of bank. For more questions and updates, you may reach us via our Contact Us page at http://bit.ly/2u8lDFO.

You may also reach us via our Social Media accounts such as Facebook, Twitter, IG, Youtube and Google+, LIVE Chat is available from 9am-6pm Mondays-Fridays. Regards!

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