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Seller fault for not having quality service in packing items.

User's recommendation: Double check your parcel before give pay if it COD.

Preferred solution: Deliver product or service ordered.

Location: Talisay City, Central Visayas

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lazadaph

Hi, Ma'am/Sir. We understand your disappointments and we appreciate that you reached out to us.

Once you received an item with problem, no worries, because we have a return policy. If your area is affected by the ECQ, we will be extending the return period but make sure that you will submit an online return form within the return policy of your item. You may check this link https://tinyurl.com/y7vggrcj for the LBC branches operating this ECQ. For more questions and updates, you may reach us via our Contact Us page at http://bit.ly/2u8lDFO.

You may also reach us via our Social Media accounts such as Facebook, Twitter, IG, Youtube and Google+, LIVE Chat is available from 9am-6pm Mondays-Fridays. Regards!

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