I recieved a letter from Lazada today. Actually, a notice where it stated that I have not paid my orders last July 08, 2016.
I am a regular customer of Lazada and I pay through COD. I just want to clarify things out. Why did I receive such notice letter that I haven't paid my orders last year? Well in fact, every time I have delivery from Lazada I always pay it with cash.
How is that possible for me to contact the man who delivered it and received my payment from LEX? This is my first time to encounter such as this. I was really surprised and upset. Please contact LEX because I have no idea how to contact your shipping provider about the payment I have given them last July 10, 2016.
I have with me the copies of my acknowledgement receipt. -I have send this message in Lazada's Customer service already.
Reason of review: I have paid everything I ordered from Lazada and to my surprised I just got a notice today that I have not paid one of my orders last year. I have with me the copies of my acknowledgement receipts last year. .
Preferred solution: Hanapin niyo kung sino man and nag receive nang payment ko last July 10, 2016. Nakakasira kasi sa inyo kasi my mga copy ako nang mga receipts ko na nabayaran ko through COD. Sana maging honest naman yung mga tumatanggap nang payments through COD sa LEX..