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Advertised vs Delivered
Billing Practices
Customer service
Delivery Service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Turnaround Time
Warranty
Website
2 comments

Alam niyo bang overpriced ang karamihan ng tinda sa lazada? Hindi totoo ang discount nila!

Calling the attention of DTI! Gumalaw naman kayo, false advertisement ito. Isa pa kapag nagbayad ka sa kanila, matatangap nila agad ang bayad mo pero kapg nag-ask ka ng refund, mabilis na ang apat na buwan 'yung iba baka hindi pa nila binibigay base sa mga nabasa kong review sa kanila.

Isa pa ang poor ng customer support nila, palagi nilang sasabihin sa iyo na ia-update ka nila pero never ka nilang ia-update. Siguro requirement ang pagiging sinungaling sa pagtatrabaho sa Lazada.

Ang rude pa, iho-hold ka nang napakatagal na para bang oras lang nila ang mahalaga. Siguro secretly hinihiling nila na magdisconnect ka na lang kaysa naman kausapin ka pa nila.

Product or Service Mentioned: Lazada Philippines Website.

Reason of review: Poor customer service.

Preferred solution: Full refund.

Company wrote 0 private or public responses to the review from Jun 23.
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LazadaPH
#1506516

We regret to hear what happened. For us to better assist you, may we know the order number of your item for us to check it?

Rest assured that we'll resolve your issue in no time. We are continuously working on making our services better. Thus, we won't tolerate any untoward incidents to happen again. For more questions and updates, you may reach us via our Help Center page @ http://bit.ly/2F2n6PH.

You may also reach us via our Social Media accounts such as Facebook, Twitter, IG, Youtube, and Google+. Good day!

Anonymous
to LazadaPH #1509336

Not true, I've been reaching out to you using your various channels but all you gave me were empty promises. I wasted too many of my time talking to you but I know better now. I already filed a claim against you.

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