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Last june 2, scam po aku.someone using my gcash account as their payment sa order po.can u help me trace this I want back.mahalaga po.yung pero ko may anak po aku

Monetary Loss: $4058.

Preferred solution: Full refund.

Location: Talisay City, Central Visayas

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Same problem here. Pwede ba kita icontact? My email is sabbiekeku.ann@***.com


Hi Meggie, we do understand you po regarding this matter and we thank you for bringing this to us. However, we don't have access to your Gcash account eventhough po na naka-link ang Gcash mo sa Lazada.

Your Gcash is protected by Two-Factor Authentication which serves as an added security layer to access your account. It is there to make sure that you’re the only person who can access your account. It works by sending a unique code to your GCash-registered mobile number. Please do advise po na sa end po dapat ito ni Gcash bakit na-access without sending you a code since walang way si Lazada para ma-access your details especially po na we have data privacy.

For more questions and updates, you may reach us via our Contact Us page at

You may also reach us via our Social Media accounts such as Facebook, Twitter, IG, Youtube and Google+, LIVE Chat is available from 8am-5pm Mondays-Fridays. Regards!

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