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Good Evening po..sa buong staff ng LAZADA.COM, PHILIPINES.. Ako po ay nanawagan sa kinauukulan..upang masagot po ang aking mga katanungan..

TULAD PO NG

1. Ano na po ang status nang aking pina-replacement na item?

2.kailan ko po ito marere-ceive?

3.2 months na po akong naghihintay..at wala pa po akong natatanggap na message 0 call tungkol po sa pina-replace ko..

#312329842..cherry mobile alpha luxe 8gb (white).

please po i need po nang sagot?..sana po mag reply po kayo.sa aking message po sa inyo....

DETAILS:

ITEM ID:--8535059

ITEM SKU:--CH015ELAHHSPANPH-415050

NAME OF ITEM:--CHERRY MOBILE ALPHA LUXE 8GB (WHITE)

PRICE:--Php,2,999.00

pina replace ko po ito noong SEPTEMBER 14 2015..

At nareceive po ito sa ware house noong SEPTEMBER 17 2015..ang naka -receive po ay si MR.ROMEO YARANON (DDC-POD) at hanggangf ngayon po NOVEMBER 21 2015...ay wala pa po akong narereceive..

sana po kayo ay tumogon sa akin pong problema po tungkol po sa REPLACEMENT KO..

THANK YOU PO..

This reviewer shared experience about poor customer service and wants this business to have the product delivered as the author lost $2999. This person is overall dissatisfied with Lazada Philippines. The most disappointing about lazada philippines online order at Lazada Philippines was no tracking information and because it is none in my acount , but reviewer liked replaced all you csr. Reviewer wants customer support to reach our to him or her ASAP for further discussion of this matter.

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LazadaPH
#1068278

Hi, good news! We have already refunded your payment for this item since 2015-09-29 00:44:27.

Kindly check your email's inbox as well as SPAM folder regarding this.

Should you have concerns other than this, please feel free to contact us again. Thanks!

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