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There is fraud happening at Lazada seller and I hope , Lazada will maintain good reputation by not tolerating it. We ordered "Plastic Sealer"

order number :303048****48410 ,

tracking number : SO010881****,

Seller name: CONTE .

Item deliver by LEX PH we weren't able to open right away because it was wrap well.

When we enter my room and the deliver guy go away, we found out that there was no sealer inside, instead, its a 4-pcs GARBAGE BAGS" This is a form of SCAM because when we try to reach the seller they are not responding anymore. We are hoping that there will be an action done on this issue .

User's recommendation: Do not buy anything from the seller. If you really need to buy, check the item/infront of the delivery personnel.

Product or Service Mentioned: Lazada Philippines Shipping Service.

Monetary Loss: $573.

Preferred solution: Deliver product or service ordered.

Lazada Philippines Pros: Cash on delivery is good.

Lazada Philippines Cons: Took a long time to get this resolved.

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#1902775

Hi, Ma'am/Sir. We understand your disappointments and we appreciate that you reached out to us.

Once you received an item with problem, no worries, because we have a return policy. If the seller is unresponsive within 3 days, you may file a dispute so our Dispute Team will handle your concern. For more questions and updates, you may reach us via our Contact Us page at http://bit.ly/2u8lDFO.

You may also reach us via our Social Media accounts such as Facebook, Twitter, IG, Youtube and Google+, LIVE Chat is available from 9am-6pm Mondays-Fridays. Regards!

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