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I'm expecting delivery items based on what I purchased via COD and placed it in my CART at a time.

Embarrassing, I received a wrong item this late afternoon an UMBRELLA. the fact I paid the amount of PhP340 for the delivery thinking and expecting it was my ordered aluminum miter guide bar.

How can Lazada help me solve this problem of returning the item and refund my payment.?

Product or Service Mentioned: Lazada Philippines Shipping Service.

Reason of review: Not as described.

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Hi ChemicalClumberSpaniel, we understand your disappointments and we appreciate that you reached out to us. For us to settle this matter the soonest, may we know the order number that is associated with your concern?

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