2 comments
100% full Not resolved

This the 3rd times happened to. Always wrong items i am receiving. The first one wrong item i ordered 1 set of (6pcs)lagguage bag but its came to me different color and designs, 2nd about the pants (1pc) wrong size given i ordered size 32 ,came to me size 30. Now a blouse freego with the color cashmere pink came to with a color stripped violet with different order. What i have to do for this. Do i need to trust anymore for your company. Its so hussle for me to do all the procedure to return the item.

Hope anyone can help me regarding this matter..

Thank you

Review about: Lazada Philippines Online Order.

Review #940582 is a subjective opinion of a user.

PRODUCT OR SERVICE
Freego Blouse
Reason of Review / Monetary Loss Wrong item sending / $350
Preferred solution Let the company propose a solution

Had an Experience with Lazada Philippines?

Submit review

Comments

Comment as anonymous or
Terms of Service
Post Comment
Cancel
Anonymous
Quezon City, Quezon City, Philippines #1232065
That's why i switch to shopee. Better than lazada, you can actually chat with merchant and smoother transaction
LazadaPH
Makati, Manila, Philippines #1230445
Hi. Thanks for reaching out to us and we understand how you felt. We must really have to follow the return's process for us to proceed with the refund/replacement of your order. May we ask for the order number for this concern so that we can help you? Or you may also send us message / comments via Lazada's Social Media accounts (FB, Twitter, Instagram, Youtube and Google+), call our CS hotline at 02-7958900 for further assistance and updates, email us at www.lazada.com.ph/contact/ or engage in our live chat available from Mondays thru Fridays @ 9am - 6pm using the same link. Good day!

You May Also Like

"I ordered a mobile phone worth Php 5,499.00 last May 22, I paid it with my smartmoney debit card. After a few hours, customer service called me to verify the..." Read more
"I was looking for a new smart phone and I happened to stumble upon lazada's "NEW ARRIVAL" for the phone. I have had already numerous problems in dealing with them..." Read more
"My husband ordered on October 15, 2013 a Philips Steamer worth Php 2765 supposedly as a gift for his mom for the next week but what was delivered to us..." Read more
"Para akong binuhusan ng malamig na tubig! na scam yata ako sa LAZADA!! Bakit ganon? Nag order ako ng 3 items worth almost 2,500 gamit ang card ng anak ko..." Read more
"I contacted the company to clean carpets after having had a successful experience with the company. After finally getting the carpet cleaning scheduled, the technicians flooded my Berber carpet with..." Read more
"I would simply say "run away". I would have never bought from DR Horton had I looked at the reviews prior to buying. So far all reviews have been dead..." Read more
"I have ordered EO/FO from this company before in the years past, and I and my customers have been very pleased with them. However, when I re-ordered the same fragrance..." Read more
"I purchased this approximately 6 years ago. The set consists of a sofa, recliner, chair and ottoman. I notified Ashley Furniture customer support 2 years ago that my furniture started..." Read more