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I returned the product I brought and sent me wrong item again.

I even clearly indicate the product description of the item I want.

And even talk to customer service agent about it.

And since I returned the product I'm expecting an update of the status of the replacement as they did before (as replacement for the same product) . Unfortunately I'm hanging clueless of where about of the said replacement. I'm trying to get in touch in through their hotline and email but no respond at all. And so I thought your tag line as "Effortless shopping would turned out to bee "Effort much and Stressful shopping".

This person wrote the review because of order processing issue of return policy from Lazada Philippines. Reviewer claimed that he or she wants Lazada Philippines to read this review and look into the issue (if any).

If you have a chance, please immediately contact him/ her to briefly discuss his/ her negative experience with the company.

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