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Nag order po ako ng Earrings sa inyo and according sa post nyo online its a set of earrings and it is supposed to be 4 pieces, pero nung naideliver na yung item, 1 piraso lang sya and ang masaklap hindi pa yun yung item na nakadisplay.akala ko pag bumili ako sa inyo is guaranteed ako na maganda yung mga items nyo pero hindi pala. Hindi ako mag oorder sa inyo kung alam ko lang sana na nag iiba pala yung item na dumarating, imbes na makatulong sana kayo para sa amin na walang time para bumili ng mga gantong bagay personally sa mall o kahit saan.hindi eh mas binibigyan nyo pa kame ng hustle, and ang dami nyo pang procees sa pagrereturn ng item, sana kung gano kame kabilis nagbayad at kung gano nyo kabilis tinanggap yung bayad namin ganun din kabilis ang aksyon nyo interms of pagpapalit ng mga item na nirereklamo namin sa inyo. Thanks and Godbless

Review about: Lazada Philippines Shipping Service.

Reason of review: Not as described.

Monetary Loss: $239.

Preferred solution: Let the company propose a solution.

I didn't like: Give false information.

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LazadaPH
#1377171

Hello Madame/Sir, we do apologize for the said item yet you may return the item once you received a defective, damaged, incomplete item, wrong item and other major item issues to us via LBC for Free. We do have return policy of 7 days for Marketplace items which is sold by merchants and seller.

We also have 14 days for Retail items which is sold and fulfilled by Lazada. You may follow the step by step procedure on how to return your item:

1. Log in to your account (email add used to place the order)

2. Go to "My Orders" and click "Return"

3.

Fill out the return form;

4. Print the return form OR write the return number in the piece of paper at the package

5. Pack the item (make sure to include the freebies if there is any) 6. Send to any LBC Branch near you.

You may also connect with us through our Social Media accounts like Facebook, Twitter, Instagram, Google+ and YouTube to assist you immediately.

For further assistance, you may click this link http://bit.ly/2xAl213. Thank you!

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