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Hi I accidentally ordered the wrong product in lazada. I didn't realize it was processed too early .

Now I want to change it but i can't and im pissed off. I tried to contact you on your live support but only LazBot is availabe. I also can't contact you on messenger since one of your agent blocked me when he didn't take action of my complaint on my previous order. I thought this is the best online shop where you can satisfy your customers.

Btw i want to cancel the order.


Order No. : #202320093764980

Product or Service Mentioned: Lazada Philippines Customer Care.

Reason of review: Return, Exchange or Cancellation Policy.

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Hi, Jellal. Thank you for taking our call.

We are glad to help you with your concern. We are continuously working on making our services better. Thus, we won't tolerate any untoward incidents to happen again. For more questions and updates, you may reach us via our Help Center page @

You may also reach us via our Social Media accounts such as Facebook, Twitter, IG, Youtube, and Google+. Good day!

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